Cookie Policy

Luther Systems US Incorporated complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce. Luther Systems US Incorporated has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data receive from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit  https://www.dataprivacyframework.gov/ .

We collect various types of data under the Data Privacy Framework, including but not limited to, names, mailing addresses, email addresses, and biometric data. This data is collected and used for purposes such as providing our services, improving user experience, and for communication with our users.

As an EU, UK, or Swiss individual, you have the right to access your personal data that we hold. You may also correct, amend, or delete the personal information we hold about you. To make an access request, please contact us at privacy@luthersystems.com.

We provide individuals with the choice to limit the use and disclosure of their personal data. To request to limit the use and disclosure of your personal information, please submit a written request to privacy@luthersystems.com.

We may disclose personal information to third parties such as business partners, advertisers, and vendors for the purposes of providing our services. We may also be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In cases of onward transfers of Data Privacy Framework data to third parties, Luther Systems US Incorporated may be held liable.

In compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, Luther Systems US Incorporated commits to resolve complaints about our collection or use of your personal information transferred to the U.S. pursuant to the EU-U.S. DPF. EU and UK individuals with inquiries or complaints should first contact Sam Wood at privacy@luthersystems.com or via post at Samuel Wood 20 South Santa Cruz Avenue, Suite 300, Los Gatos, CA, 95030.

Luther Systems US Incorporated has further committed to refer unresolved DPF Principles-related complaints to a U.S.-based independent dispute resolution mechanism, BBB NATIONAL PROGRAMS. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbbprograms.org/dpf-complaints for more information and to file a complaint. This service is provided free of charge to you.

If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/ANNEX-I-introduction-dpf

Luther Systems US Incorporated is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).